Refund policy

Forever Pretty Boutique has a no refund policy.

Final Sale

All items such as bodysuits (and sets that include bodysuits), bralettes, accessories, preorders, and 'on sale items' are considered final sale and cannot be returned, credited or exchanged.

Damages and issues 

All orders are picked, packed & sent with love. Unfortunately, things get tossed around during delivery, and may get damaged.  Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges 

Forever Pretty Boutique accepts size exchanges (final sale items excluded) within 7 business days from your original purchase unless the item is sold out. In that case, you will receive a store credit.  All items must be UNWORN, UNUSED, UNWASHED & in its original condition with tags attached. The customer is responsible for return shipping. 

Wrong Address Disclaimer

It is the buyer’s responsibility to enter the correct address. Please notify us as soon as possible if you entered the incorrect address. Forever Pretty is not responsible for lost packages & undeliverable addresses. In this case we will not offer a refund or store credit.

Refunds
Unfortunately, we do not offer cash/card refunds. Have a problem with your order? Feel free to contact us for an exchange* or store credit. 

Preorders

Items marked as preorder ships 2 weeks after your order is processed. If you have a mixed cart (in stock & preorder items), all in stock items will ship first & separately. Preorder items are final sale. All hair and wigs are considered preorders. 

 

* In stock items only. Not valid on final sale or preorder items.